The first thing you should kill is that msmsgs.exe. That's Windows Messenger. A hole in the head, that one. Servic.exe also looks verra suspicious cause it mimics services.exe and is not that. Yup. A worm. Kill. Winstat is a Trojan component. Kill. javavm is a part of mydoom virus. And there I thought why the hell you need to run Java Virtual Machine. adstatserv is a browser hijacker and might serve that pop up window. euolwu seems to be something completely new. It might not harmful, but I'd kill it just on principle. :-)= check other for suspicious names: http://www.liutilities.com/products/wintaskspro/processlibrary/ jusched is Java update scheduler. Kill, won't feel a thing. ctfmon, too. And open a folder in _windows Explorer, go to Tools -> View. Uncheck "Hide extensions for known file types". F&%$#$%"%&&(()()=? Microsoft and their dumb default decisions. Housecall might not run because a virus prevents it. Some viruses prevent the installation of antivirus programs, firewalls, and so on. Start Spybot's Teatimer after you clean the computer. It will usually prevent scum settling down in Registry. Download updates regularly. Run cleaning programs. Do not use Internet Explorer. Do not use Internet Explorer. Do not use...

-- erlik