hi jim, kemal just called me on his break while i was reading this. he used to be a computer repair tech and he's pretty good about solving computer problems. he wants to know if you've deleted everything from your temporary internet files? he said if you've done that and you're still have problems, just reply back and let me know. he said there's a couple guys he knows who posted once in the Bryce forum who had the same problem. he said when he gets home he'll try to find that information for you. good luck! :)