OK. Think I understand. Just so you know, as far as I can tell the HP R607 doesn't have a RAW data mode. So the images in the camera are already in JPEG compressed format whether you copy them to a folder on your HD or pull them from the camera with the TWAIN driver. I think that's what confused the HP support person. And don't mind Jordy ... he isn't really happy unless he bothers at least a dozen people a day. :) -=>Donald