I have many questions for them too...but no answers. I'm at the point that preorderung was a bad idea. CL has no idea to solve the problems...said digital river should do. But there you get no answer and now the time for the special preorderbox is over. So I can only decide to get the special coupon on the normal box or stay with the first order, get the special but can not use coupon. That is really not funny. And nobody can help on one side and nobody will help on the other. Thomas