Renderosity is the broker :-) We have over a thousand active merchants here who sell their products through this site. If you go to your purchase page, there will be a link to the products you've bought and the merchant name. Click on the product name to check the product details - this may give you the info you need - if not, click on the merchant name to contact them. You might also post in the Poser forum as many members there will have these products and may be able to offer advice. Hope that helps. Karen :-) Poser Moderator

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"you are terrifying
and strange and beautiful
something not everyone knows how to love." - Warsan Shire