But I am not interested in them providing me with the details. I just wanted to preorder it and use my coupon. It wouldn't take the coupon and now that I am trying to get them to adjust it I am experiencing just how well CL has themselves insulated from the users.

This was the problem after Poser 5 was released. You couldn't get in touch with them except by e-mail and then they would decide when to answer. And with some of my inquires the reply had nothing to do with the question. I thought that CL was turing around with the purchase from E-Frontier but its the same old stuff all over again.

And when you see things starting to repeat themselves you get a little nervous remembering all the Poser 5 troubles. That is why I am beginning to believe a wait and see attitude is the best way to approach the upcoming release. Or CL needs to make themselves more available. Like being able to talk to someone by phone perhaps? That's always a nice first start in building back customer confidence. Or is this is asking too much?