i noticed the phone thing myself...it is extremely frustrating not being aboe to call and get things taken care of. HINT: IM Curious LAbs here ... find one of their recent threads and click on their name....and IM them...that's how I got things taken care of....I'm not saying they're here online right now..they may be just too busy.... But I agree with you infocentral that they need to make it possible for their customers to contact them in a timely manner. If I hadn't had the $89 pre order and $50 off ocupon for over $100 purchase, I would not have ordered the pre order at all, especially not being able to quickly, and I mean when I wanted to, contact them...not when I have to wait for their response....I'm the customer. They should be kissing my butt. Luckily for them , Katherine was taking care of me through one of the threads here.

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854