I received a (e-mail) response for Curious Labs stating that there is nothing they can do about the coupon as Digital Rivers is handling all their orders. Fine! I contacted Digital Rivers by phone. Explained the trouble I was having and gave them my order number and coupon number. They said that they couldn't do anything about it as they are only taking orders for Curious Labs and once the order is placed they have no control over it only Curious Labs can act on it but they would be forwarding the information to Curious Labs and they would be responding back to me by e-mail in about 4 days or so. Great! So I have Curious Labs telling me they can't do anything because its up to Digital Rivers. I have Digital Rivers telling me they can't do anything because its up to Curious Labs. I have both companies pointing fingers at each other and me, the customer in the middle, is screwed. So sure enough 4 days pass and I get the e-mail from Curious Labs. And once again, like I wrote above, the reply answer has nothing to do with the question. They say I did get the 15% that was offered for a limited time. But said nothing about the coupon! Which is the whole reason for contacting them. To redeem the coupon they sent me. That is why Digital Rivers sent them the e-mail with the coupon code in the first place. Now I replied to the e-mail stating that I want to apply the coupon to the order since the website wouldn't take it. As of yet I still haven't received a reply. Still waiting for the e-mail from Curious Labs. I hope the answer has something to do with the coupon this time. It would be a lot easier to talk to someone there on the phone. We would be able to take care of it and get everything straight in about 5 minutes. It just so aggravating!!!