There has been a lot of negativity in this particular forum regarding the Poser 6 release and I believe that is what hauksdottir was referring too. It's not just that but can you imagine logging into this forum and having 500 IMs to read and answer in a single night? It could even be more than that. And I am sorry but computers are not fail safe on anything and that is where your purchase information has been stored and kept since you bought P5. All it takes is one person at the now defunct company failing to turn over one hard drive for CL to miss about 1,000 people on a special pre-order of P6. Let's also not forget that the buyers and users of Poser may have started with just a couple hundred with the first release but probably now has more than 10,000 users and buyers so just maybe your info is not right at their finger tips. I figure after saying all this, I'll have to take a nice vacation from this forum. While I'm gone, go ahead and flame the @#%$& out of me. Kristta PS I don't think people around here are too nice sometimes myself so I'll leave and maybe find all the others who have been kicked out.