Forum: Poser - OFFICIAL


Subject: Same Old Curious Labs? AKA What is your *!&^$#@ problem?

BAM opened this issue on Mar 07, 2005 ยท 71 posts


ratscloset posted Tue, 08 March 2005 at 3:28 PM

Contact Digital Rivers again. (Americas Store) 952-646-5000 -or- 800-656-5426 (Global Store) 0044 (0) 870 44 32188 Explain that you could not get the Coupon to apply. Give them your order number and your Coupon Code. CL is right, there is nothing they can do about it. Digital Rivers is a Marketing Company for several companies, and depending on what call center your call is placed through will depend on your answer. They came up with a unique solution for me and I am happy. I should not have placed the order when the Coupon did not take, but I thought it could easily be fixed. It took almost a month of polite E-mails (6), IMs (3), and Phone Calls (2) to resolve the issue. On the other hand, if I had been a whiney little cry-baby demanding satisfaction, I would not expect to get the issue resolved.

ratscloset
aka John