1 phone call and 4 e-mail now and still no resolution! After all their talk about my order. And after Digital Rivers sending CL and e-mail with the order number and coupon number. After playing ignorant about the coupon and tell me my order received the serial number screw-up discount of 15%. After sending them a copy of the e-mail with the coupon they sent me. The latest e-mail states "we have put in for an investagation." Now that really tops things off. Just honor the coupon Curious Labs and quite dragging this thing on and on. Just unbelievable.