Forum: Poser - OFFICIAL


Subject: Katherine, (curious_labs) you said you'd answer all IM's...

tyd2 opened this issue on Mar 14, 2005 ยท 92 posts


tastiger posted Mon, 14 March 2005 at 1:39 PM

Here is the official response from Curious Labs after about 5 emails were exchanged - I too am in Australia and followed up on why I was charged in Euros - I did post this in another thread but here it is again.

***"We apologize for the problems you have been encountering.

The reason you can not order threw the US site is because the shippers
do not ship to Australia or New Zealand from the US. We do not have
control over how the currency is used on the website .

Thank you for contacting the online store's Customer Support. If you
have any further questions or concerns, please "reply" to this e-mail.

Sincerely,
Michelle B.
Customer Care Center"


So no way out of it - you have to pay in Euros and wear the extra $AUD 42 before shipping..... Not that that makes me happy but that seems to be Digital River's Policy - along with fact they can't spell either...

The supreme irony of life is that hardly anyone gets out of it alive.
Robert A. Heinlein


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