tyd2 opened this issue on Mar 14, 2005 ยท 92 posts
operaguy posted Mon, 14 March 2005 at 3:28 PM
Thanks stahlratte for your clear table of comparison. Meanwhile tastiger's email from them did not focus in on the real question. All to be learned is the stated reason why the system won't let you purchase in dollars. It does not address the question "why can't I purchase in Euros or $AU at the current exchange rate." And I also 'threw up' when I saw that grammar! We could sit here and speculate. I know some people assume it is out-and-out mean spirited rip off exploitation. The opposite assumption is: there is a cost completely outside the obvious that must be covered when selling internationally, something having nothing to do with shipping or VAT. In between would be: bureaucratic rigidity ("I'm setting the price and can't be bothered to have it fluctuate as the Euro goes up and down") thru "the software engineers say we can't do the fluctuation" etc." Also, CL might not be in control of the situation. It may be being dictated to them by Digital River. And yes, that is not an excuse; when you get married to a cliearing house/fullfillment system like Digital River, you get certain efficiency, but sacrifice human interaction and live customer support. I don't have an answer...but I certainly think it would be in the interest of Curious Labs, for whom I have tremendous respect, to either sell at the exchange rate equivelent, or give at least a partial truthful reason why they have to charge the extra $40. ::::: Opera :::::