'I hate to kibbitz about spelling, but the head of the customer service department should REALLY know the difference between "threw" and "through." I "threw" the ball and it went "through" the window. Okay?' You think that's bad? Here's a quote from the inside (right-hand) cover of my Poser 5 cd. 'IMPORTANT! Do not loose or throw away!' I mean . . . COME ON! A company puts out software at international level and makes a spelling mistake like that? -------------------------------- Om a different note, I sent katherine 2 IMs. I pre-ordered P5 and wanted the 'early-adopter' discount. No replies. Not a sausage. Bad show, chaps! It doesn't inspire customer confidence at all. mac