jdbwms has stated almost everything I wanted to say after reading Katherine's e-mail. That was very well expressed.

I once attempted to go past CL and directly to Digital River on an order. They are armored-up against anyone contacting them in an effective way. I know this kind of company; I've encountered them in many industries. The smell, if any, comes from them. Katherine was not explicit about the conditions DL imposed with the fulfillment contract, but you can bet they are not pretty.

And to respond to particular, E-On software is another company under attack for the practice of holding 1:1 on the Dollar/Euro.

Also, Katherine said "we are not a direct-sales company ONLY," and unless you miss the point completely, fairness would allow that point to register. They set a fixed price for the world, one that resellers and huge wholesalers can count on to drive a reliable retail price point.

As for the need to cover backend charges, to which the response was "so true," do you think that immoral?

Thank you, Katherine, for your explanation. May I chide with an error in usage? Its incurred, not concurred.

::::: Opera :::::