"Tyd2, I believe I did answer your IM's and in one, tried to explain that Australia falls into the UK Digital River facility which meant US payment was not possible. I apologize if I didn't make that completely clear."

With all due respect Katherine, you DID NOT reply to my IM (yes, that's IM singular). I have received 2 IMs total since being registered on this forum. One says "Curious_Labs has received your message.", the other is someone asking me about a Multiplayer Online Role Playing Game.

"The way Digital River sets territories has to do with where they ship from."

This makes no sense with downloadable content. What stops anyone, anywhere in the world, downloading from the same server, meaning server costs etc would be the same? Maybe Digital River should take into account their own range of services and not be back in the 20th century when all products needed to be shipped physically.

Regardless, there are plenty of other software companies that can sell downloadable software to me for the same price as US buyers. I was at goCyberLink.com yersterday and they actually gave me the option to pay in US$ or AU$...at the correct exchange rate! If CL/Digital River can't do this it can only be due to bad business practices.

Never before have I tried so hard to GIVE A BUSINESS MY MONEY! But I don't want to be robbed, and forcing me to hand over more than a US customer when there is no justifiable reason IS robbery.

If this is the way honest customers are treated, it's no wonder so many people just resort to warez.