As a merchant myself, I have to jump in here and echo wolf's sentiments. The standard Poser 4 render engine would have been state of the art 15 years ago, but now it just looks dated. On top of that, some people would prefer us to render promotional images with that awful default lighting? No way. You have got to be kidding. Do you walk into a supermarket looking for rotten fruit or stale bread, because it CAN look like that? Of course not. You want the nice juicy apple and the freshly baked loaf. When I produce a Poser product I use Poser to render the promos, as much as I dislike the renderer, because I know customers will render it in Poser. I refuse however, to be told that I must use that terrible, terrible default lighting scheme. There are enough really bad renders out there without us having to add more on purpose. Most of us want to present our products in the best light, not the worst imagineable. People who buy products and expect to have their hands held so that they don't have to do anything at all themselves are missing the point entirely. You also have to take some time to learn how to use the software. Putting your products in the best light is not deception.