You guys are SO MEAN! I didn't answer before because you don't know me, but I will now! I WAS using white lights in that picture I posted, and I DO know about the importance of lighting. Stop acting like a vicious pack of snarling, snapping dogs for a minute, and think - 'This is a paying customer. She has worked with Poser since version 2, and has commissioned custom models from DAZ and others. She is deserving of our respect.'

Repeat after me... 'Calm down, a refund isn't the end of the world.'