Thanks. :) Yes, firewall and antivirus was off during install. I've even uninstalled and reinstalled, but still the same problems. I can render a character but as soon as I try and access any of those tabs at the top it simply crashes. I also will try and send them an e-mail...but I'm sure it will take forever to get a response since I'm sure many people will be bogging them down with these type of questions or problems.