best solution : remove Nortons. they have a track record in security of regularly screwing up, plus of actually not being very good. for free, you can get AVG Anti Virus (free regular updates) and Zonealarm, both of which do a far better job. (Norton was severly tested on my systems when I had a virus that kept coming back. norton kept missing it on the scans, even tho it was in it's database. AVG spotted and killed it right off. sorry, if a free program performs better out goes the paid for one. knowing this track record when it came to selecting a firewall I avoided nortons all together and have had only minor hiccups with ZA. infact I was able to fix the hiccup with ZA - which was my own fault - in minutes when running Poser 6)