here, I've had Nortons (tools/AV/Systemworks) over the years from version 1 to 2003. and watched the quality of each release from Norton Tools 7 drop to what I consider unusable.. the last version of the current tools / AV / Systemworks I used made the machine unstable, slow and well... as I said above, it missed a virus that was in it's own database! while Norton's did'nt come to my house and mess my computer up, the software they did supply me did not live up to expectations.. so out it went, back to the shop for a refund.