I think what's caused the biggest issue, is the huge amount of "release date" advertising, combined with shipment delay caused by shipping it to digital river first, and then DR shipping it to fulfill orders. It would have been smarter, to announce a "March 30th" release date, but then proceed with early downloading for people choosing that method. That way, people getting the hard copies wouldn't be waiting so long for the ship and charge email.

Way too many people take way too many things way too seriously.