I think it's just a question of where to draw the line. When I was new to the forums, there was a guy who was asking for modelling help on a MP product. At first the mods ruled he could, since help is what these forums are supposed to be about. But he started asking every day, each time starting a new thread rather than posting the old ones, and people got annoyed. So they moved him to Product Showcase. At which point he got mad, pulled his store, and left.

That's life in the Rosity forums for you...