I was happy to see a box on my doorstep when I drove home from a hard day at work! I opened the box and greedily removed the items one at a time, admiring the slick pamplets and the hugh Poser manual. I put the CD in the drive the computer spit it out!!! 8( I put the CD in the drive the computer spit it out!!! 8( I put the CD in the drive the computer spit it out!!! 8( ......etc etc you get the idea OH I HOPE THIS DOES NOT HAPPEN TO YOU!!! then i sent a email to curious labs of my dilema , nothing mean or loud, just stated the facts. FINALLY after repeatedly putting the CD back in the drive it Finally loaded, I think i tried about 15-20 times. ( i did try wiping the CD a couple times with a clean cotton cloth - not sure thats what did it though) WOW what a pain!!!