westryde - here in Australia it is not UPS but DHL. URL: http://www.dhl.com.au - then go to the Tracking page to see the status of your order. They also have a customer service No you can ring. It is 131406, just have to tell them your tracking No. Mine came to Sydney for I am on South Coast NSW. It landed at 12.20pm and has been cleared to hand over to Australian Air Express for delivery tonight to Nowra then out to me. WooHoo. If you are in Melbourne, it landed on Friday night. Jan