I am not complaining when I made my comment, but to be honest, it does bother me that I was promised something and they did not deliver. Our customers expect that if we make a promise we follow through with it, so I should expect that from other vendors. Yes, the upgrade price was well worth it, but again, don't email me a promise if you are not going to follow through with it. I emailed CL with my concerns and it is in their hands now and I will patiently wait an answer. Sharen