Before anyone accuses chevy of whining, which he's not, please understand that Rita is a beloved senior citizen who is respected and adored by all who know her. She doesn't post to the forums here, but has been a regular and positive presence at the newsgroup for many years, she's one of the "stars" in our community, although at the least-travelled venue. I hope that CL will come to understand that this is someone who is honest and sincere. I'm certain that her serial number is legit and that the problem is with record keeping or some technical glitch.