"2) Understand that no software is ever entirely "bug-free"" You realize this is the case because users just accept it. Users have given the program development companies the leeway to just shrug their shoulders and say - well everybody else's programs have bugs too. It doesn't have to be this way - if people stopped being willing, paying beta testers for one, don't pay for the first release of software. Besides that, there are errors and then there are ERRORS. A memory usage error the likes of which P6 seems to have is not acceptable for what is supposed to be a release version of the program - no excuses. You run purify on that over a rigourous test suite and I seriously doubt you get a memory error of this magnatude slipping by. But wait a minute - the developers probably did that, because they KNEW there was an error prior to shipment. You know why things like that happen? It's not because the developers don't know what they're doing. It's because of the marketing department. They picked out their release date and will not budge from it - and this happens all the time. This is one of the main reasons released software has major errors. The CL developers knew of the problem and also knew the solution, but the marketing department would not push release back the amount of time necessary to integrate the solution into the code. Ergo you early adopters receive a program with at least one serious error. The requirement to use content paradise for updates is another marketing decision. I'm glad enough people here are complaining about that, because it's just not right. I've got a fine internet connection, but I really do feel for people who don't and are now required to log into that miserably designed site just to pick up an error fix package that should be available on a simple, top or second level html link to an archive file or a series of archive files. But you don't get user lock in that way - so content "paradise" it is. You could see this coming a mile away. People paying up to be willing victims, and then smiling and saying thanks, it's really not so bad, even though the thing they got doesn't work properly. You want change? You want less error ridden software? Stop lining up to buy the first release of a new software edition until it is common practice for first releases to be error free. That will get the message across to the marketdroids and then we'll see a change in how COMMERCIAL software gets created and sold. If CL can't afford something like that, it means their business plan is bad, and thereby they probably shouldn't be making software for commercial release - or they really need to change their process (I think we have a winner here). But as long as you let these people serve you gristle and sell it as ice cream, nothing will change - and you really have no one to blame but yourselves. Unzipped