"Finally ship us a product they knew was buggy" and "Did very little testing" are self-contradictory. If they didn't do enough testing, then they didn't know the product was buggy (or at least to what extent), and if they did know the product was buggy when they shipped it, then they must have known so as a result of testing. I stand corrected. They did a little testing and shipped us a product anyway, they didn't give a rat's ass that it was buggy.