While it may have been Digital River I dealt with, so far with you assuring everyone that you made arrangements with Rita, and that this whole thing had been handled before this was posted seems to be a bit of jumping the gun on your part. Look, I'm really not trying to be argumentative, but you haven't made any arrangements and it hasn't been handled. So why would you say that it had? Again, my skepticism regarding your high quality of customer care seems to be well founded.