You should try to contact E-on i would say. Could be that the anti pirate thingie gets you by accident. But it is only a guess. When i read it right, Vue 5 was stable before and is unstable now. So you should look for differences. Have you updated your OS maybe in the meantime? Another reason maybe. You should provide us with a little more details.

One day your ship comes in - but you're at the airport.