Sounds to me like everyone needs to send more e-mails and letters. There's no way to know how many CL's gotten yet but one thing is apparent to me. It's not yet enoph. Personaly I've sent them in the neighborhood of around 3 or 4 e-mails about these and other concerns. If CL is dug in on their possition then I think only continued and sustained letters and e-mails can change it. Good luck and don't give up! :)

My brain is just a toy box filled with weird things