Penguinisto opened this issue on Apr 26, 2005 ยท 90 posts
ClintH posted Wed, 27 April 2005 at 7:35 AM
"Clint wrote: "Hi Penguinisto, The Renderosity MarketPlace has a Product Review system in place that allows customers to rate products and leave a text based review." So Clint, if I buy a product and its broken(lets say it has issues with the mesh or visable seams in the texture for instance) I can write a product review stating that the product sucks and you'd be a fool to waste your money on a terrible peice of crap? I highly doubt that. Ive read many reviews here at Rosity and can't remember one that was of a critical nature.Why is that Clint?" The review would need to be stated in tactful manner. Typicaly this would result in a refund for the customer or a product update. We pull products from the MarketPlace as needed if functional problems are found. The merchants can correct the problem and offer a free update to the customers. If the customer takes a refund the review is removed however the problem will still be addressed by my staff with the merchant. The problem will be fixed or the product will be removed from the MarketPlace. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))