wolf - I'm in the same boat as Natolli you know, I have tested products, and not just on 3DA - so when I was told I was wrong and a product with weld issues was NOT broken I knew better. I can't even begin to tell you how many products I rejected where the answer I received was "well it's already selling at Renderosity". Yea? So what? If you had read what I wrote above you'd see what happens with some brokers in regards to a customer going public - I was attacked, those who bought the package to check it were attacked or derided, by both the merchant and a staff member (in my case). This isn't about people buying things they thing are imperfect, it's about people buying things that are not working correctly. Sure some products may look like "a crack whore" and some merchants should definitely try providing free stuff and learning how their programs work before tryig to make a quick buck, but that's my personal opinion and I simply won't buy from them - as long as the promo is accurate. In regards to the feedback system, that is all well and good, but if a request is proferred I'll bet the negative feedbck is removed right? So a customer has 2 choices, get their money back or leave a legitimate review to warn others? Gee I think most will choose a refund which means the negative ro "accurate" comments regarding issues will disappear - not a very fair system. In reality very few merchants make enough $$ doing this to "feed their family" I know top selling merchants who can't make that claim consistently. I may occasionally reap in more than enough to pay my mortgage and groceries (and last year for a trip to VA Beach at a 5 star resort for a weekend), but it's not consistent enough to claim it feeds my family. My point, if you can't afford to get bad feedback or have a product publically discussed in a negative amnner than you should be very careful in regards to promotional wording and technical issues. As for a "consumer report" or evena listing of personal opinions regarding the look of a product - guess what? It's called free speech and critics and reviewers have been doing it for years. Don't like it, then don't submit a product and don't read the report. Seems simple enough to me.

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I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use.
-Galileo