Forum: Vue


Subject: Latest on Cornucopia?

Saro opened this issue on Apr 24, 2005 ยท 9 posts


blaineak posted Wed, 27 April 2005 at 7:43 PM

Promising something at the time of purchase that is not available for months after the fact is bad form to say the least. I had entirely given up on the Cornucopia thing until I saw this post. Even if they have a good reason, not at least e-mailing those of us they owe is a very bad idea. As a business owner myself, I know what I am saying here. It is not the customers job to contact them about their unfullfilled promise in the sales promotion, It's their responsibility to contact us with a explanation. They are great about technical support, but their customer support is terrible. They owe all of us either $50.00 or the promised merchandise. Like I said, it has been months - not days or weeks - MONTHS!!!!!!!!!!!!!!!!!!!!!! If I did this same thing at a retail level our State Attorney General would have me in court and would hit me with a large fine for each customer whether I made good or not. It is reasonable to expect what was promised at the time of purchase. How hard could it be to contact the people they owe with an e-mail. Not very!