"However, I do think it's up to the merchant as to whether they wish to send a thank you note to those that buy their products."

It is and again, it isn't. Many who have been around this site as members long enough to see the complaints in different areas of the site will, naturally, be wary of sending out anything that could be seen as and (more importantly) complained about as spam. As many in this thread who say they appreciate it, many more have stated otherwise and issued complaints. So, those of us who listened then are ufairly placed in a "classless" category now. Like I said, damned either way. I can't imagine any merchant not appreciative of their customers. Some show it differently by putting up freebies on their sites, some send out IM's some do both. And I guarantee you most are always concerned about how best to appreciate their customers.

...... Kendra