Right, I registered all my Vue products at the website. Then I bought Vue Infinity. Tried to register it through the program using the window that pops up when you start, and it would not allow me to register through the program, had to go to the site to register which means no $50 gift certificate. And since you weren't able to answer my question, I wonder why you are making a comment. Don't need to know how happy you are, need help getting in touch with them. Never fails to amaze me how folks just have to put in their comment. Everything doesn't get done the regular way, when you opened infinite it should have popped up a registration window. Not the way I registered all of my other vue programs. Been more than a month since I tried contacting them through the website support, the forum and the phone. Thanks, Marque