You should clarify first, if you refer to Vue Pro Bundle (which is an Esprit on steroids), or to the full-featured Vue Infinite. Anyway Poser 5 import is excellent and very solid. Poser 6 still has some problems and is still being worked, but that's because Poser 6 came out after Vue Infinite did, so it's normal. As for support, I always had an excellent one from E-On when I needed it (which rarely happened). As for the features not working properly, yes there are a few bugs here and there in the release version of Infinite, but that is absolutely normal for every application's first release nowdays. A major bug fix patch is already in the works and should not take much to be completed i think.