Staby opened this issue on May 16, 2005 ยท 18 posts
acanthis posted Mon, 16 May 2005 at 7:22 AM
You're not the only one. Although I have made a few successful purchases there, a product that I bought on Saturday the 14th, and for which I received a confirmation e-mail saying the transaction was complete, is still showing "N/A" under the download column.
Presumably the weekend has prevented any response to the two messages that I have sent via their "Contact Us" facility, but I have to say that following this experience Content Paradise will now be the very last place that I look at when considering buying content.
Still, at least they usually show where the main hosting for the product is, so customers can go there instead.
So, from me, CP gets one black mark and an overall customer satisfaction score of 4 out of 10.
Message edited on: 05/16/2005 07:22