"I waved a debit card at them for a purchase and it didn't take more than a hair longer than it took for the free downloads. That is all automated." I know. The purchase has gone through, but there is no download link (unlike all of the other stuff I purchased there) just "N/A" in the downloads column. I've checked with the merchant and it should be an ordinary download. Obviously a glitch, but it still gets them a black mark. And it will get a whole lot blacker if I haven't had a satisfactory reply by close today!