Staby opened this issue on May 16, 2005 ยท 18 posts
acanthis posted Wed, 18 May 2005 at 3:16 AM
Well, here we are, almost FOUR DAYS after my credit card was debited. Still no download link, despite a promise from CP that the problem would be resolved in 24 hours. I know that lots of people have had no problems, and I've had several previous purchases go through without problems, but the mark of a good company is not how they perform when things are going well, but how they handle things that go wrong. They've failed this test. I have now demanded a refund for my purchase and will do no further business with them.