Well one thing I learned when dealing with MY customers is I will never set an exact date (like I used to do) there are just too many variables and unknowns that can pop up. Even if I set a date twice as long as I think it would take to complete something, it still doesn't work out sometimes. "Coming Soon" seems to be the safest bet. I think everyone has to remember that 1 - They ARE working on the service release 2 - They are not sitting around twiddling their thumbs 3 - They know that we are an impatient bunch 4 - But they don't want to release anything that isn't done right. I am Mr. Impatient, no really...that's my middle name :) And I use Poser for my subscription website (ie. professionally) And I want this fixed YESTERDAY! But we need to let them take as long as it takes. In the meantime, take a walk around the block, read a novel, watch all one million seasons of The Simpsons, write your mom a letter. It'll be here when you least expect it. Did that help? :)