Irene, it looks like he is getting his reflections, so I think he is already got the set-ups right. It's just the reflection itself is screwed up. I think it is one of the P6 bugs that Maxx talked about. I was having problems with refractions so I emailed Curious Labs an sent a picture. They said it was a bug in reflections and refractions and the service release would fix it, as Maxx also mentioned.