Forum: Poser - OFFICIAL


Subject: PayPal question

wyrwulf opened this issue on Jun 10, 2005 ยท 8 posts


rdf posted Fri, 10 June 2005 at 1:41 PM

It is not my intention to 'bad mouth' PayPal. They may be fine folks in every way imaginable, but I had a very negative experience. I attempted to purchase something once on ebay, something expensive. The seller turned out to be fraudulent. I had used an account transfer in the auction. Most others had used their credit cards. While PayPal advised the others to reverse charges with their credit card company, I was given no such option. I did, eventually, get my money back based on a legal technicality my bank discovered, but it totally skewed my relationship with PayPal in the process. Last time I checked, they still had my account suspended and still said I owed them money. Their user agreement says, or at least said at the time, that the seller (i.e., not me, the buyer) was responsible for losses due to reversal of charges, but because I used a bank transfer instead of a credit card, they nevertheless held me responsible instead. I never did understand why I was expected to eat the cost of having been defrauded while those who used credit cards were not. I contacted them repeatedly about it and never got any satisfaction. Eventually they stopped responding altogether. Perhaps all that has changed and improved. Or perhaps I was just the exception to otherwise perfect service. I won't go so far as to tell you not to do business through PayPal, but I strongly recommend that you at least do not use transfers from your bank account to pay for anything. At least when you use a credit card, you can contact the card company and request a reversal of charges if you are not happy about something, and that is even something PayPal advises in the case of fraud, and seems to be okay with.