Sorry to hear about other folks having problems, as well; but good to know I'm not out in the woods all alone on this. The shame of it is that this could really be an butt-kickin' program. When I first got it I told them that they should kiss up to the Poser crowd more, 'cause we are a ready-made (fanatical) audience for them. Word-of-mouth in the Poser community could do them an enormous amount of business, I'd think. Especially now that the Pro Pack is going to make it so much easier to import and "bone" models of our own creation. I don't know how they think their current policies will make them any friends. Another user has told me that he has had to ask them numerous times for a new registration code just because he frequently scrubs his system (which makes it look like a new system when he has to reinstall CC). He has always gotten the new code, but not always quickly. Have you gotten notification of the new upgrade? Check it out at: http://www.fxrealm.temp.dataphone.se (Last time I checked this link it was not working. Maybe they started to sell the product before it was ready for release. They wouldn't be the first company to do that.) New program, Creature Lab, looks pretty neat. But, as I say, I've already "ordered" it online and gotten an online receipt, but have not heard one word on getting a registration code for about two weeks!! What's going on?? bit