The link to the Yahoo Group is on the product page at the PhilC site. I'm sorry if this seems irrelevant, but what version did you download and install? If you just got it, and got the ....Full_03.zip, then you have the very latest version, and all the updates are included. Otherwise you may either be missing some of the updates (there were 3 or 4 at least - Phil & Kamilche were VERY busy fixing all reported problems the first several weeks). There were a couple reported issues with the sequence in which the updates were installed, or bits and scraps of the demo version lingering to mugger things up, but basically at this point if you have any earlier version it's simpler if you send an Email with your order info (order number, date, & all that lot) to PhilC with a request and he'll set up a download for you to get the latest full download. Once you get the new download, make sure you have a copy saved off of your serial number file, and then delete the old installation entirely (the PhilC folder under Runtime/Python/poserScript). This makes sure no bits or scraps of the demo version or old updates remain to muck things up. Then install the new copy fresh, place the serial file again, and you're good to go. Of course if you just bought it in the last couple days and got the _03 version, then none of this is relevant, unless you installed over a demo version. In any event, hope this was some help, and not too confusing . . .