sigh well i have to agree with a few people here on so many things.. First and foremost. I would say pull her.. end of story.. she is tainted now.. why should we pay so much money for an "original" character but we have to have V3 .. wasn't the point of this to have a 100% original character one that is NOT dependant on another ??? Seems a mute point now to fix her up and re-release her.. The content providers spent months working on items for her and now i feel so sorry for them all for putting in SOO much work on a character that turned out to be NOT what they had originally signed up for. The way she was released was horrible to say the least. We merchants are not allowed to have something in the store with even ONE problem, much less a ton of problems that were STATED to YOU, yet YOU released her KNOWING there were issues with her.. She was NOT tested correctly.. you should have signed on 11 people.. the 11th being someone who knows about character creation to look at her CLOSELY .. They only wayI would be doing anything with her.. is if she herself is free.. and her morph pack is free.. after all of this.. and even then.. ya know.. I just don't think I can bring myself to do any of that .. NOT with how this was brought out.. how she was released.. and the LACK of care Renderosity used with releasing her. and my last little bit.. to the original content providers.. my sincere apologies go out to you, and hope that renderosity works something out with you for your time and trouble.