Im glad you were able to resolve this quickly and to the satisfaction of all affected parties. On the figure itself my suggestion would be to remove her completely and issue refunds as already suggested here. It is obvious ther will be no attempts to develop for her after this. Id like to express concern tho for the developers of additional content that were affected by this. In my opinion you should find way to fairly compensate them for the work performed. They went into this in good faith, and do not have to share a responsability that belongs to the publisher alone. As a footnote id like to suggest it would be in the managements best interest to take into account merchants advice, concerns and views. This has proven that, had it been so, you would have been saved a lot of embaressment and damage. We DO have a common goal, the sucess of this enterprise. Regards SkyNet