they haven't got any education in how to properly run a business or deal with customers. You don't need a degree to realize that it's just plain good business practice to release a quality product, or to make sure things work right before you sell them. >> For every Renderosity Renda blunder (or even the 3D Commune "Sarah" hiccup, etc.) there's a PhilC & Kamilche with their Wardrobe Wizard success. True, very true, which is why I feel this won't affect all Poser merchants. It may however make it harder for new merchants to break into the market. Products will have to stand out more to be recognized. And that means creating content that is original and innovative, instead of more of the same.