they haven't got any education in how to properly run a business or deal with customers. The exception to that is the Renderosity is RUN by a COMPANY and owned by a successful corporate business man who owns a company outside of this website and retains a fulltime attorney. He is NOT inexperienced to the ways of business or conducting business, he is very intelligent and skilled. So that excuse, if it could or should be one, doesn't apply here. If you are going to run a website that sells product to the public, home-based hobby or not, it is STILL a business and should be ran and maintained as such. Inaction or ignorance isn't an excuse to sell bad product, harm the reputation of others working on that product, or take money from customers for half finished product. And if you think it is okay to do that, then you deserve to be treated like sheep and fleeced. Jack